At Resurgence Hall, we are on a mission.
We are a team of passionate, gritty, determined believers who stop at nothing to ensure that every scholar is prepared to succeed in high school, college and life. As the number #1 state charter school in Metro Atlanta and in the top 5% of all public schools in the state, we invite you to join our winning team.
A Resurgence Hall Operations & School Services Registrar Associate is...
An energetic multitasker who has the stamina for long, fulfilling days.
A relationship builder who thrives on deep, meaningful relationships with scholars, families, and teammates.
A “details” fanatic who sweats the small stuff knowing it all matters.
An unwavering optimist who believes that all scholars can achieve academic excellence.
A data obsessor, always reflecting on data and quickly implementing next steps.
A forever learner, constantly learning, improving, and hungry for feedback.
Responsibilities
Data Entry & Filing: Enter scholar information into school databases (SIS, spreadsheets, trackers) and maintain both electronic and paper filing systems in an orderly and accessible manner.
Inbox Management: Maintain and respond to designated email inboxes daily; triage, categorize, and resolve requests within department timelines; draft clear responses and confirmations.
Outgoing Records: Process and fulfill all outgoing records requests (e.g., transfer records, verification letters, immunization/vision/hearing forms) within required timelines; log requests and completions.
Incoming Records Collection: Proactively collect prior-school academic records for all incoming scholars; track outreach attempts, receipts, and outstanding items; escalate delays to OSS leadership when needed.
Annual Document Distribution & Tracking: Share the school documents with enrolled families; collect acknowledgments, track responses, and follow up with non-responders until 100% completion.
Cross-Team Communication: Coordinate with department leaders to request, receive, and securely route scholar records and updates; flag sensitive or time-bound items promptly.
Registration Packet Tracking: Monitor all scholar registration packets; update tracker statuses in real time; notify school leaders when critical information or documents arrive (e.g., IEP/504, custody orders, medical plans).
Data Quality & Compliance: Ensure accuracy, completeness, and confidentiality of all records; file and index documents according to OSS procedures and FERPA; maintain up-to-date checklists and audit logs.
Supplies & Inventory: Monitor, order, and stock clerical supplies (folders, labels, envelopes, storage boxes) used in records management.
Provide clerical and administrative support to the Operations & School Services team, including data entry, document preparation, scanning, filing, mail distribution, and supply management.
Offer occasional front-office coverage as needed, including phones, visitor support, and general office assistance.
Perform other duties, as deemed appropriate, by the Director of Operations and School Service.
Physical requirements- This job is physically demanding and may require standing and walking for extended periods of time and lifting heavy objects up to 40lbs.
Prior Experience - Prior work experience in a school setting preferred. Demonstrates organizational, project planning, and excellent verbal and written communication skills. A customer service orientation. Knowledge and use of G Suite (google apps). An excellent eye for detail.
Hours - 15 hours per week. Note that a consistent weekly schedule is required and will be determined in collaboration with employee.
Compensation - Resurgence Hall offers competitive salaries and a comprehensive benefits package. Aside from extensive professional development, our team members are equipped with a laptop computer, iPad, email, and all necessary supplies to succeed in the role.
Statement of Non-Discrimination- Resurgence Hall is committed to a policy of equal treatment for all individuals applying to the school and does not discriminate based on race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.